Good 10 PM your time, I would guess. It's 9 AM here in the East Coast of the US.
It appears that 100% of the Unknown devices have disappeared and have been replaced with a whole pile of Intel Xenon devices... Why? Glad you asked... Last evening, I got a message from Dell's Command Update that "said, Ah, I see that you have reinstalled your operating system. Would you like to have 'me' reinstall all the drivers?" Of course I "electronically said, sure have it!" So for about 30 minutes all the drivers were reinstalled and this morning when I got up (9AM US East Coast Time), all the Unknown Devices were replaced. YEAH !
With that good news, it still appears that I have the Outlook problem. So the search for the Outlook miracle continues. Now here's something that's interesting. I get a message with a block of HTML. I open the message and the block is represented by a small rectangle with the RED X. The message is "This linked image cannot be displayed. The file may have been .... bla, bla."
To then see if when I forward the email to my wife's computer has the same problem, I hit Outlook's Forward, Oh my gosh, the whole block magically appears. WHAT? But yes, it's there.
So, I am concluding that the HTML actually exists in the original message I received but for SOME reason Outlook 365 is not connecting with "whatever" to then display it.
Does that make sense?
Hope that triggers some ideas from you "blokes." Guess I'm learning the language from the DownUnders... ahem.