Office365 Outlook. Will not display HTML Content

MikeFromUpOver

I know, MikeFromUpOver is stupid, but since Doug is from DownUnder, I thought it mildly appropriate.
My problem is this. I had to reinstall Windows 10 Pro and of course had to reinstall Office 365. All of a sudden, the HTML content for messages doesn't display, Not only that, but when the message is accessed I keep seeing server get messages. Now, I have tried all the standard tricks such as Clearing the Check mark in the Trust Center, and also reinstalling Office 365 several times and reinstalling Window 10 Pro. Doug suggested a Registry key fix to a DWord with the string, BlockHTTPimages and a value 1. But Couldn't find that string anywhere in Regedit.

With all that said, anybody got any ideas?

DougThwaites

Thanks Michael.

Hi guys, I know this isn't directly related to finding a device but Michael is a donator to DeviceHunt so would be cool if we can help out.

Cheers

MikeFromUpOver

Good 10 PM your time, I would guess. It's 9 AM here in the East Coast of the US.

It appears that 100% of the Unknown devices have disappeared and have been replaced with a whole pile of Intel Xenon devices... Why? Glad you asked... Last evening, I got a message from Dell's Command Update that "said, Ah, I see that you have reinstalled your operating system. Would you like to have 'me' reinstall all the drivers?" Of course I "electronically said, sure have it!" So for about 30 minutes all the drivers were reinstalled and this morning when I got up (9AM US East Coast Time), all the Unknown Devices were replaced. YEAH !

With that good news, it still appears that I have the Outlook problem. So the search for the Outlook miracle continues. Now here's something that's interesting. I get a message with a block of HTML. I open the message and the block is represented by a small rectangle with the RED X. The message is "This linked image cannot be displayed. The file may have been .... bla, bla."

To then see if when I forward the email to my wife's computer has the same problem, I hit Outlook's Forward, Oh my gosh, the whole block magically appears. WHAT? But yes, it's there.

So, I am concluding that the HTML actually exists in the original message I received but for SOME reason Outlook 365 is not connecting with "whatever" to then display it.

Does that make sense?

Hope that triggers some ideas from you "blokes." Guess I'm learning the language from the DownUnders... ahem.

Regards,
Mike Gorman

MikeFromUpOver

Per above... that the HTML already exists in the message. Yes. 1) I opened the message. Then Under the main Menu hearder, Message, I went over to the "move" submenu set of options and saw Actions with a drop down. The drop down has Other Actions then View Source... There is the HTML...

It also has, a view in Default Browser. Hmmm maybe there is not default at this point... Working on that now... Be back soon.

MikeFromUpOver

Problem Solved.

Solution Attempts that were a waste:
a) ReInstall the O/S either as clean or as Save Apps etc.
b) ReInstall Office 365.
1. Solution that did work: Make a new Profile then copy over appropriate files from old profile. Then Delete the Old Profile.
2. As to why the Old Profile caused all these problems I have absolutely no idea.